Partial outage of chat service for 20 minutes.
Incident Report for Sendbird Tokyo
There was an incident at 3:30am JST, Nov 17, 2021 for 20 minutes.

Cause: We're still investigating it.

Customers impacted: Chat servers were partially out during that time, users could not make a WebSocket connection.

- It happened during a few deployments, we rollbacked immediately when we found it first.
- The system became operational at 3:50am JST, Nov 17, 2021.
Posted Nov 17, 2021 - 07:40 JST
This incident affected: Sendbird Tokyo server.