All Systems Operational
Sendbird Tokyo server Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 07:00 JST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 06:00 JST
Scheduled - * Date and Time
* Feb 25 21:00 - 22:00 UTC
* Feb 25 13:00 - 14:00 PST
* Feb 26 06:00 - 07:00 KST
* Duration of downtime: 20 minutes during the maintenance window
* Purpose: major version upgrade of the database (bi-yearly)
* Service impact
* Full outage (APIs will get 5xx errors) during the downtime
* Announcements, GDPR will be stopped for an hour beforehand
* Affected product: Chat, Desk, and Calls

Feb 15, 15:54 JST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - The servers have returned operational.
Feb 20, 09:04 JST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 20, 09:03 JST