Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2024 - 06:00 JST
Scheduled
* Date and Time * Feb 25 21:00 - 22:00 UTC * Feb 25 13:00 - 14:00 PST * Feb 26 06:00 - 07:00 KST * Duration of downtime: 20 minutes during the maintenance window * Purpose: major version upgrade of the database (bi-yearly) * Service impact * Full outage (APIs will get 5xx errors) during the downtime * Announcements, GDPR will be stopped for an hour beforehand * Affected product: Chat, Desk, and Calls